Parsons_FCU-2021_Annual_Report.pdf

A DVA N TAG E S A N D D R I V E R S

Parsons FCU’s success in 2021 was directly related to how the credit union’s systems and operations are designed and ūƎƥĿŞĿǕĚē ƥū ċĚŠĚǛƥ ūƭƑ ŞĚŞċĚƑƙȦ ŕƥĺūƭijĺ ƥĺĚƑĚ îƑĚ î ŞƭŕƥĿƥƭēĚ ūlj ljîČƥūƑƙ ƥĺîƥ ĿŠǜƭĚŠČĚ ƥĺĚ ƙƭČČĚƙƙ ūlj ūƭƑ ūƎĚƑîƥĿūŠƙ on both short and long term basis, the following key contributors helped us conduct business successfully in 2021 and deliver results. Key success contributors in 2021.

Exceptional People GƑūŞ î ƙƥîljǛŠij îŠē ĺƭŞîŠ ČîƎĿƥîŕ ƎĚƑƙƎĚČƥĿDŽĚȡ ¡îƑƙūŠƙ G À ƑĚƙĚŞċŕĚƙ î ČŕūƙĚȹŒŠĿƥ ljîŞĿŕNjȦ ~ƭƑ ƥĚîŞ ŞĚŞċĚƑƙ ƑĚŕNj ūŠ ĚîČĺ ūƥĺĚƑȡ îƑĚ îŕDžîNjƙ DžĿŕŕĿŠij ƥū ŕĚŠē î ĺîŠēȡ îŠē ƥĺĚNj ČūŕŕĚČƥĿDŽĚŕNj ċĚŕĿĚDŽĚ Šūƥ ŏƭƙƥ ĿŠ ūƭƑ ČūƑĚ DŽîŕƭĚƙ ċƭƥ Džĺîƥ Ŀƥ ƥîŒĚƙȡ îċūDŽĚ îŠē ċĚNjūŠēȡ ƥū ŕūūŒ îljƥĚƑ ūlj ūƭƑ ŞĚŞċĚƑƙȦ sū DžūŠēĚƑ ūƭƑ ƙƥîljljɄƙ îDŽĚƑîijĚ ŞĚŞċĚƑ ƙîƥĿƙljîČƥĿūŠ ƑîƥĿŠij îƙČĚŠēĚē ƥū ǯǮɼ ĿŠ ǨǦǨǧȦȜȜ Virtually Superior gūŠij ċĚljūƑĚ ƥĺĚ ƎîŠēĚŞĿČ ĺĿƥ ƥĺĚ ƙĚƑDŽĿČĚ ĿŠēƭƙƥƑNj ĺîƑēȡ ¡îƑƙūŠƙ G À ĺîē ċĚijƭŠ ƥƑîŠƙljūƑŞĿŠij Şūƙƥ ūlj Ŀƥƙ ūƎĚƑîƥĿūŠƙ ƥū ċĚ îċŕĚ ƥū ƙƭČČĚƙƙljƭŕŕNj ƙƭƎƎūƑƥ ƥĺĚ ĚNJƎîŠēĿŠij ēĿijĿƥîŕ îŠē DŽĿƑƥƭîŕ DžūƑŕē DžĚ ŕĿDŽĚ ĿŠȦ ÀŠŕĿŒĚ ŞîŠNj ūƥĺĚƑ ČƑĚēĿƥ ƭŠĿūŠƙ îŠē

ǛŠîŠČĿîŕ ĿŠƙƥĿƥƭƥĿūŠƙȡ ¡îƑƙūŠƙ G À ĺîƙ Šūƥ ċĚĚŠ ēĚƎĚŠēĚŠƥ ūŠ ċƑîŠČĺĚƙ îŠē ūƎĚƑîƥĿūŠƙ ƥĺîƥ ƑĚƐƭĿƑĚ ƎĺNjƙĿČîŕ ƎƑĚƙĚŠČĚȦ ØĚ ūƎĚƑîƥĚ ūŠŕNj ƥDžū ūljǛČĚƙȡ ĿŠ ¡îƙîēĚŠîȡ îŠē ĚŠƥƑĚDŽĿŕŕĚȡ × ċƭƥ ƎƑūDŽĿēĚ ūƭƑ ŞĚŞċĚƑƙ îČČĚƙƙ ƥū ūDŽĚƑ ǩǦȡǦǦǦ ¹qƙ îŠē ŠĚîƑŕNj ǫȡǭǦǦ ~ȹ~¡ ƙĺîƑĚē ċƑîŠČĺĚƙ îČƑūƙƙ ƥĺĚ ÀȦ¬Ȧ ØĚ ƙĚƑDŽĚ ċūƥĺ ūƭƑ ŠîƥĿūŠîŕ îŠē ĿŠƥĚƑŠîƥĿūŠîŕ ŞĚŞċĚƑƙ DŽĿƑƥƭîŕŕNjȡ ƥĺƙ ƥū ūƭƑ ƙƥîƥĚȹūljȹƥĺĚȹîƑƥ ŞūċĿŕĚ ċĿŠij îŠē ǪȦǯȹƙƥîƑȜ rated smartphone app. Scalability Advantage ĚČîƭƙĚ ūlj ūƭƑ ĚîƑŕNj ĚljljūƑƥƙ ƥū ēĿijĿƥîŕĿǕĚ îŠē NjĚîƑƙ ūlj ĚNJƎĚƑĿĚŠČĚ ƎƑîČƥĿČĿŠij ūƭƑ DŽĿƑƥƭîŕ ƎƑĚƙĚŠČĚȡ ūƭƑ ūƎĚƑîƥĿūŠƙ îƑĚ ēĚƙĿijŠĚē îŠē ūƎƥĿŞĿǕĚē ƥū ƎƑūDŽĿēĚ ƙƥƑĚîŞŕĿŠĚē ƙČîŕîċĿŕĿƥNj ĿŠ ŠĚîƑŕNj îŕŕ îƙƎĚČƥƙ ūlj ūƭƑ ċƭƙĿŠĚƙƙȦ ¡îƑƙūŠƙ G À ēūĚƙ Šūƥ ƑĚŕNj ūŠ ŠĚDž branch openings and physically operating in hundreds of ijĚūijƑîƎĺĿČ ƑĚijĿūŠƙ ĿŠ ūƑēĚƑ ƥū DžĚŕČūŞĚ ŠĚDž ŞĚŞċĚƑƙ îŠē ƙĚƑDŽĚ ƥĺĚŞ ƥĺĚ DžîNj ƥĺĚNj ēĚƙĚƑDŽĚ ƥū ċĚ ƙĚƑDŽĚēȦ ~ƭƑ T¹ îŠē ƙNjƙƥĚŞƙ ČîƎîċĿŕĿƥĿĚƙ îƑĚ îŕƙū ĺĿijĺŕNj ƙČîŕîċŕĚ îƙ DžĚ ŕĚDŽĚƑîijĚ support systems that are available to us based on our needs îŠē ĚNJƎĚČƥîƥĿūŠƙȦ Iron-clad Security and Reliability 'ƭĚ ƥū ūƭƑ ĚîƑŕNj îēūƎƥĿūŠ ūlj ēĿijĿƥîŕ ƎŕîƥljūƑŞƙ ƥū ċĚƥƥĚƑ ƙĚƑDŽĚ ūƭƑ DžūƑŕēDžĿēĚ ċîƙĚ ūlj ŞĚŞċĚƑƙȡ ¡îƑƙūŠƙ G À ĺîƙ ċĚĚŠ ūŠĚ

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*Based on Apple® App Store reviews on December 31, 2021

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14 PARSONS FCU 2021 ANNUAL REPORT

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